Client Services Agreement
Thank you for selecting Chef Wong as your private chef service. Our goal is to provide you with delicious food on an ongoing basis, with a nutritional food plan tailored to your personal goals. Together, we have completed a consultation or communicated to assess your needs and preferences. Dietary restrictions and food allergies have been discussed.
This business policy statement is provided to clients so they are aware of how our business operates.
Our chef will promptly arrive at your home at the agreed-upon time and date(s). The chef will need full access to the cooking area for an estimated 2-5 hours. Please ensure that your home is accessible to the chef on the scheduled cook date. If, for any reason, the chef cannot access your home, it will be considered a last-minute cancellation, and you will forfeit the full rate. Clients, children, pets, and other distractions should be kept out of the kitchen area on all scheduled cook dates. We respectfully request that the client allows the chef to perform their professional services without interruption.Our chefs take great pride in their work and promise to respect you, your home, and your equipment. Your chef will leave their workspace as clean as they found it and will remove their personal equipment. Please ensure that your kitchen area is clean and ready for your chef on the scheduled cook date. If the chefs arrive to an unsuitable workspace, they will document the area with photos, and a cleaning fee of $75 will be added to the invoice for that service date. If the kitchen does not meet basic health code standards (e.g., no running water, no electricity, etc.), the chef will prepare what they can, and the full rate will still apply.
We invest a great amount of energy and time in planning, researching, communicating, and executing these food services. Please be aware that by using this website and booking any service with Personal Chef Services, you are agreeing to our terms of service. We do not offer any refunds for services purchased.
Booking Services
Your service date(s) are booked on the chef's calendar once a 70% deposit payment is received.
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